Privacy policy

Last updated: March 14, 2026

By making an online purchase, creating an account and/or subscribing to our newsletter, you confirm that you agree to this Privacy Policy.

The data controller is Secretul Bunicii Production SRL, as the owner of the Riamor brand and the associated website.

By placing an online order, you consent to the processing and storage of the personal data you provide to us, such as your name, email address, phone number and delivery address, for the purpose of processing and delivering orders placed through the website.

By completing an order, you agree that the data necessary for payment processing may be transmitted to our secure payment partners (such as Shopify Shop Pay and Stripe), solely for the purpose of processing the transaction or any potential refunds. Card details are processed directly by authorized payment service providers, and we do not store or have access to your full payment card information.

Similarly, you agree that your name, phone number, email address and delivery address may be shared with our courier partners (such as FanCourier and DHL) and logistics providers for the purpose of delivering your order and communicating updates regarding its status. We do not assume responsibility for the activities of our external partners beyond their respective legal obligations.

By creating an account, you consent to the storage of the personal data provided (name, email, phone number, address) in order to manage your orders and facilitate future purchases.

By subscribing to our newsletter, you consent to the use of your data (such as your name and email address) for the purpose of sending you information about new products, collections, launches, campaigns, special offers and events. We do not sell or transfer your personal data to third parties for commercial purposes without your consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in each email or by contacting us at our support email address.

We also collect information regarding website traffic, sales, wishlists and other commercial data for statistical and internal purposes, in order to improve the shopping experience.

We may use your personal data, together with non-personal data, for internal marketing and demographic analyses, in order to monitor user behavior and continuously optimize the structure and functionality of our website to better meet the needs of our visitors.

We do not sell or transfer your personal data to third parties for commercial purposes.

Creating an Account

By creating a Riamor account, you consent to the storage of the personal data provided (name, email, phone number, addresses) for the purpose of facilitating future orders and managing your order history.

Newsletter Subscription

By subscribing to our newsletter, you consent to the use of your email address for the purpose of receiving information about new products, collections, launches, campaigns, special offers and events.

You may unsubscribe at any time by using the unsubscribe link included in each email or by contacting us at customer.service@riamor.ro

Data Retention Period

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, as well as in accordance with legal accounting and financial archiving obligations.

Data processed for marketing purposes (newsletter) is retained until you withdraw your consent.

Cookies

By using our website, you agree to the use of cookies.

Cookies are data files stored on your device that are necessary for the proper functioning of the website, managing your shopping cart, analyzing traffic and improving user experience.

You may modify your cookie settings in your browser at any time.

Accessing, Editing and Deleting Your Data

You may access, update or modify your personal data through your customer account.

To request full account deletion or for any inquiries regarding your personal data, please contact us at customer.service@riamor.ro

Please note that certain data associated with completed transactions may be retained in accordance with legal obligations.

Your Rights

In accordance with Regulation (EU) 2016/679 (GDPR), you have the following rights:

• the right of access to your personal data

• the right to rectification

• the right to erasure (“right to be forgotten”)

• the right to restriction of processing

• the right to data portability

• the right to object

To exercise these rights, you may contact us at customer.service@riamor.ro

Additional Information

If you have any questions regarding our Privacy Policy, please contact us at customer.service@riamor.ro